PREPAID RETURN/ EXCHANGES PROCESS
- Returns are accepted within 60 Days from the day the order was placed
- Items must be new and unworn/Unwashed.
- Email firstname.lastname@example.org with your invoice number
- Indicate items you would like to return
- Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package
- Please send your return to:
ATTN: IAKI WEB RETURNS
5992 Montgomery St.
Juneau, AK 99801
- Ship your package with your choice of shipper. To insure we receive your return/ exchange, please request a tracking number and insurance from your shipper. We are not responsible for lost returns/exchanges with outside shippers.
Please note that we are only able to exchange items for a different color/size of the same item. Please place a new order for new item, and return the original item for a refund.